Mortgage Misselling

Have you been charged a commission on your mortgage that you were not aware of?

We can help!

If you entered a Contract and the “broker” who arranged this withheld information such as commissions they were due you may be entitled to having these commissions refunded

Start your FREE, No Obligation Check

Fill out the form below to request a call back


Start your FREE,
No Obligation Check

Fill out the form below to request a call back


Have you been charged a commission on your mortgage that you were not aware of?

We can help!

A recent Court ruling referred to as Plevin, means that you may still be due compensation for your PPI policy.

Check Eligibility

Use our online form to check if you're eligible for a PPI refund.

Speak to an Expert

One of our experts will talk you through your claim.

Submit the Claim

We will submit your claim against the relevant company

Get Paid

Relax, and let us do the hard work for you

What happened in the Plevin case?

In 2014, the case of Plevin v Paragon Personal Finance Limited was heard at the Supreme Court.

The Supreme Court decided that Paragon Finance, by recommending that Mrs Plevin take out Payment Protection Insurance had misled her.

By not revealing how much of the fee owed for PPI was commission, they did not allow her to make an informed choice or consider alternative policies. This meant that Paragon had benefitted financially from the sale of PPI to the detriment of Ms Plevin.

As such, the Court ruled the bank had acted unfairly!

Because she was charged an excessive undisclosed commission by the broker who sold her PPI, it was deemed to be an unfair relationship for the purposes of the Consumer Credit Act 1974.

The result was that the commission was refunded to Mrs Plevin and she received her money back, plus interest.

In 2014, the case of Plevin v Paragon Personal Finance Limited was heard at the Supreme Court.

The Supreme Court decided that Paragon Finance, by recommending that Mrs Plevin take out Payment Protection Insurance had misled her.

By not revealing how much of the fee owed for PPI was commission, they did not allow her to make an informed choice or consider alternative policies. This meant that Paragon had benefitted financially from the sale of PPI to the detriment of Ms Plevin.

As such, the Court ruled the bank had acted unfairly!

Because she was charged an excessive undisclosed commission by the broker who sold her PPI, it was deemed to be an unfair relationship for the purposes of the Consumer Credit Act 1974.

The result was that the commission was refunded to Mrs Plevin and she received her money back, plus interest.

What is a Secret Commission?

A Secret Commission is a Commission which you were not told about at the beginning of the financial arrangement. If you were told about the Commission but NOT told the amount of commission at the time, this is called a “Half secret Commission”.

If either of the above apply, you may be able to claim.

If a commission of over 50% of the PPI sale was paid (known as the tipping point), and the commission was not disclosed when you purchased the Policy, you may be able to claim under the Plevin rule.

Why Can I Claim?

Section 140 of the Consumer Credit Act means Judges can order the lender and anyone associated to repay any sums paid by the debtor (i.e you!), if a financial transaction is deemed unfair.

This means if they received any payments and didn’t tell you that they were going to receive them, there is a chance this money could be refunded to you (with interest).

Can I claim for a PPI or any other commission refund?

Have you taken out Payment Protection Insurance after 6 April 2007?

If so, was the Policy still ongoing on 6 April 2008?

Are you still awaiting a refund or was a previous PPI claim only partly successful?

Were there any commissions on any financial contract that you weren’t informed about at the time?

Have you taken out Payment Protection Insurance after 6 April 2007?

If so, was the Policy still ongoing on 6 April 2008?

Are you still awaiting a refund or was a previous PPI claim only partly successful?

Were there any commissions on any financial contract that you weren’t informed about at the time?

This applies even if you have already made a successful PPI claim or your claim was rejected.

Do I qualify?

Check if you qualify for a refund as a result of Financial Misselling.

If ANY of the below apply to you, contact us today to discuss your claim for compensation.

  • You have entered a contract or you have not received a full PPI refund
  • The broker received commissions and didn’t tell you about them at the time, or didn’t tell you how much they would receive
  • The Policy was obtained after April 2007, or was still ongoing until at least April 2008

If you are unsure if there were any commissions on any contracts, we are happy to make initial enquiries on your behalf to confirm this

Start Your Claim

Complete the form below and our Solicitors will get to work on recovering your compensation


Here to Help

Are you one of the thousands who missed the deadline?

We can still help - check if you're eligible to claim a PPI refund by clicking here

Expert Advice

Our Team is highly experienced in claiming PPI refunds

Our team of highly experienced and qualified Solicitors will provide the best chances of successfully claiming your PPI refund.

Risk Free

We offer a No Win No Fee Service

All aspects of your case are looked after on a No Win No Fee basis, so there's no risk to you from making a claim.

Have you been obtained a mortgage through a broker?

If you’ve used a Mortgage broker and you later found out they have received money from the finance company we can help!

Legislation means if a broker has received a commission from the finance company and hasn’t disclosed that they were going to financially benefit when they were advising you, you may be able to get these payments refunded

Frequently Asked Questions

We specialise in helping people claim refunds where they have been missold a financial product or service.

We’ve got teams of skilled people to assess your claim and if you qualify, one of our Panel Solicitors will dedicate a case worker on to your claim.

All you need to do to check if you’re eligible for a refund, is fill out the form here, or you can email us on info@thesecretcommissionrefunds.co.uk to request a callback.

Checking your application is free of charge, and there’s no obligation to use our services.

If we establish you have a valid claim, one of our Panel Solicitors will carry out the work on a No Win No Fee basis, subject to their terms and conditions.

There aren’t any hidden costs to worry about.

Yes. All we need to progress your claim is the name of the lender or PPI provider, and when the policy was taken out.

To help us assess your eligibility and the claim better, we do have a few simple questions about the type of PPI you were sold – just click here to start your claim and we’ll be able to confirm whether you are eligible.

Secret Commission Refunds is a trading name of Din Solicitors who are authorised and regulated by the Solicitors Regulation Authority SRA:522076.
Registered in England and Wales, Company Registration No. 10528272.
Registered Offices: Second Floor Venture House, Silver Street, Halifax, West Yorkshire HX1 1HS